History/FAQ
There’s a number of questions physicians frequently ask about Clarity’s Referral Service. Here are brief answers to a few of the most frequent. Please ask us your own questions by contacting us.
1. How does Clarity’s Referral Service work?
Referring practices enter referrals in minutes by using the Internet to send us the basic information we need to take things from there. We confirm insurance eligibility, securing authorizations as needed. We make sure specialists receive all the information expected and make it simple for them to report back to you. And we give you one place to manage and track all your referrals any patient, any payer, any specialist.
2. What happens to the paperwork?
Not more than two hours after receiving your referral, we post the status of your referral often we have completely finished processing it by then. Subsequent status reports are added as we receive them. You and your staff enjoy easy access to a complete record of the referral.
3. Does Clarity ask physicians to change the way they work?
No. Our referral management service fits seamlessly into your way of managing your practice.
4. What’s the impact on the staff?
Overnight, team members who spent most of their day processing referrals are free to invest their time more productively. Medical assistants can concentrate fully on patient care and your administrative staff can spend more of their time working business at hand, including often-neglected tasks such as past due collections and business-building marketing activities.
5. Who uses Clarity’s service?
Community-based physicians, typically physicians referred to Clarity by their regional sponsor, such as an Independent Practice Association or Community Hospital. Because our service encourages close collaboration between the physicians using our service and the specialists and consultants fielding their referrals, we find that an entire care community enjoys shared efficiencies that can benefit your bottom line.
6. How does Clarity comply with HIPAA requirements?
Clarity understands it must tightly secure the patient information entrusted to us. Ensuring that we exceed the expectations of all legal protections legislated to protect patient privacy, we have documented auditable security processes that are rigorous by any standards. Please contact us for more details.
7. How much does Clarity’s service cost?
The typical referring physician (PCP) pays an affordable monthly subscription fee that’s in the same range as a typical cell phone subscription. Specialists receive and send more referrals than PCPs, so they pay a little more to process both inbound and outbound referrals online. You don’t have to buy any special hardware or software, go through any costly training, or pay maintenance fees. An Internet connection is all that’s required to use the service.
8. How can Clarity prosper charging so little for its service?
Volume. Because Clarity’s service encourages easier networking within communities of care providers, we become a part of that community, generating volumes of activity that create efficiencies and savings enjoyed across the board.