Clarity Health Service
Most community-based physicians employ administrative workers who are solely responsible for manually processing referrals. It’s a full-time job: recording clinical instructions; accurately forwarding physician instructions to specialists; seeking notifications and securing authorizations; forwarding relevant notes and chasing down missing medical histories; bird-dogging insurance companies. Entire days are spent running between the phone and the fax machine, every day all day long.
We relieve your office of these bureaucratic hassles, freeing staff to productively invest their time in work that better serves your patients’ interests.
Request Referrals in Minutes
Clarity works by moving referrals off desks in minutes with a simple Internet application. The referring office quickly enters the basic information for a referral, and we take it from there, confirming insurance eligibility and obtaining insurance authorization where needed. Our top-flight service team handles all exceptions and special cases, ensuring that specialists receive all information and making it easy for the specialist’s staff to communicate back to you.
Your practice’s work routines aren’t disrupted, simply streamlined.
Getting started takes just a few minutes. There’s no new hardware to buy or software to download. All you need is Internet access.
Empower Your Staff
Given its simplicity, Clarity’s Referral Service encourages coordinated care by empowering any staff member to push a referral out the door. Whether working the at front desk or in the back office, all authorized members of your team can create referrals, allowing physicians and medical assistants more time to invest with patients.
When you send a referral with Clarity you can count on responsive customer service and quick turnaround. Clarity checks insurance eligibility, processes any authorizations required and ensures that the referral includes all clinical information needed for successful consultations with specialists. We keep comprehensive patient histories making it easy to quickly review all referrals for a given patient, and to find all referrals made to a particular specialist.
Network and Collaborate
When Clarity’s Referral Service is widely used within a community of care providers users encourage other users, clearing paths to more direct coordination between all parties responsible for patient care. The result is across-the-board savings that translate into higher quality of care.
Referring providers and specialists work from the same referral record – exchanging messages and sharing documents for their common patients. Every action by the providers and by Clarity is logged, keeping all members of the patient’s care team informed, and leading to improved care coordination.
Limit Liabilities
Understandably, care delivery breakdowns do occur: It’s a challenge for primary care providers to confirm whether or not patients have followed through on referrals, and specialists have no ready way to track whether their reports back to referring physicians are received and reviewed. When breakdowns occur, consequences can be severe for both the providers and the patients. Encouraging closer collaboration within networks of providers, we work to recover any ‘dropped balls’ before they become your liabilities.
